Shipping Policy
Effective Date: 04/12/2025
At Powoxi.com, we are committed to delivering your order quickly and efficiently. Please read our Shipping Policy to understand how we handle shipping and delivery.
1. Order Processing
- Orders are processed within 1–2 business days (excluding weekends and holidays).
- Once processed, you will receive a confirmation email with tracking details.
- If there is a delay in processing your order, we will notify you via email.
2. Shipping Rates & Delivery Times
We offer the following shipping options:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Free Shipping | 5–8 business days | [Free] |
| Expedited Shipping | 2–4 business days | [$10] |
| International | 7–15 business days | Varies by location |
Note: Delivery times are estimates and may vary due to factors beyond our control (e.g., weather, customs delays).
3. Shipping Locations
- We currently ship to the United States and select international destinations.
- If your location is not listed at checkout, feel free to contact us at support@powoxi.com.
4. Tracking Your Order
Once your order ships, you will receive a tracking number via email. You can use this to monitor the delivery status directly with the carrier.
5. Lost or Delayed Shipments
If your tracking info shows your order as delivered but you haven’t received it:
- Check with neighbors or your local post office.
- Then contact us at support@powoxi.com — we’ll assist you in locating your package or issuing a replacement if eligible.
6. Customs & Duties (for International Orders)
International customers are responsible for any applicable customs duties, taxes, or import fees. These are not included in your order total at checkout.
7. Questions?
For any shipping-related questions, contact us at:
📧 support@powoxi.com
🌐 Website: https://powoxi.com